FAQs
General
Deeliver is Cape Town's premium mobile liquor & convenience store app, offering you a wide range of awesome products and fast delivery.
Deeliver is open 7 days a week and on select public holidays. Customer support is available on Monday-Saturday from 9:30AM - 7:30PM & Sunday from 10AM - 5:30PM.
Yes, we have a minimum cart sub-total (before delivery fees) of R 250.00 in order to checkout.
Orders are placed via our mobile app or online store. Please refer here for more information on ordering.
Delivery
We currently service most of the Cape Town Southern Suburbs and Northern Suburbs with plans to expand further soon. Please refer to our Delivery Zones & Fees page for supported areas here.
Delivery charges vary depending on your distance from our warehouse. Please refer to our Delivery Zones & Fees page here.
We strive to deliver orders as fast as physically possible! On average, around an hour after dispatch, which is around an hour after order receipt. Delivery times vary depending on the distance from our warehouse. However, like most delivery services, we do have to request patience on the rare occasion that delivery takes longer than usual.
Orders are facilitated by either our friendly and professional drivers, or those of our delivery partner.
Payments & orders
Unfortunately not. This is for security and hygiene purposes.
If there is an unlikely problem with your order, we will get in touch with you. If you receive an order which is incorrect, please give us a call and we will happily rectify the issue for you!
Unanswered question?
If you were unable to find the necessary information above, please contact us:
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